The amount of reader inclusion we have managed to infuse with the content processes and all other business processes has been the reason why we have made it extremely easy for them to get the attention of the teams that manage the platform and all the content.
Readers who have come with their concerns will attest to the speed at which they got solutions. That is because we have optimized activities and processes to be capable of keeping all communication up to date with the advancements that are happening in the world.
Through social media, we have also been able to communicate with our readers on a closer basis, knowing who they are has helped us to create more relatable content, allowing them to share it with thousands of other readers all over the world.
Having created the platform, and knowing that we can get it better, the task is left with our readers to suggest ways of getting us better for their consumption of content.